Everyone makes mistakes… How come no-one takes the blame when things go badly wrong? How come everyone looks for one person to blame when a mistake is made, whereas they know that everyone was involved and ‘could have done something’? To understand this, we talk about three ‘worlds’ and also ‘worlds of difference’. The atmosphere [...]
When people work together, there are bound to be conflicts now and then. This doesn’t have to be bad thing – no pain, no gain. If we think in terms of cooperation, conflicts need to be managed, and yield results. Differing together A conflict is a situation in which two or more parties use methods, [...]
When we talk to teams about how they cooperate, the first thing we often hear is ‘We cooperate really well’. But when we ask more questions, it turns out that they mean one of two basic kinds of cooperation: (1) groups that are really on the cooperating side of the Scale of Cooperation, and move [...]
